Effective Date: 01/01/2022
- Acceptance of Terms of Use
By accessing and using the website https://erlig-group.com/ (hereinafter referred to as “the site”), you agree to be bound by these Terms of Use (TOU). If you do not agree to these TOU, please do not use the site.
- Use of the Site
2.1 You warrant that you are of legal age to use this site in accordance with the laws in force in your country.
2.2 You commit to using the site in a legal and compliant manner with these TOU.
- Intellectual Property
3.1 The site and its content are the exclusive property of Erlig Group. All intellectual property rights are reserved.
3.2 You agree not to copy, reproduce, distribute, or create derivative works from the content of the site without the prior written permission of Erlig Group.
- Service Reservations
4.1 The reservation of services on the site is subject to specific conditions that will be clearly indicated during the reservation process.
4.2 Erlig Group reserves the right to refuse a reservation at its sole discretion.
- Confidentiality and Data Protection
5.1 By using the site, you agree to Erlig Group’s privacy policy, available at [link to the privacy policy].
- Liability
6.1 Erlig Group cannot be held responsible for direct or indirect damages resulting from the use of the site.
6.2 You agree to indemnify Erlig Group against any claims or liabilities arising from your breach of these TOU.
- Modification of TOU
Erlig Group reserves the right to modify these TOU at any time. The changes will be effective upon publication on the site.
- Applicable Law
These TOU are governed by the laws in force in Togo. Any dispute arising from the use of the site will be subject to the exclusive jurisdiction of the competent courts in Togo.
- Refund Policy
9.1 All service reservations, including vehicle rentals and hotel room bookings, are considered firm and final once paid.
9.2 Erlig Group does not accept refund requests once payment is made. This includes, but is not limited to, any reservation cancellation, date modification, or other refund requests, whether in whole or in part.
9.3 Users are encouraged to carefully review all reservation-related information before making payment. In case of uncertainty or questions, we recommend contacting our customer service before finalizing your reservation.
9.4 In case of exceptional circumstances beyond the user’s control, Erlig Group reserves the right, at its sole discretion, to review and process refund requests on a case-by-case basis. However, this does not create any obligation for Erlig Group to accept or process such requests.
9.5 The refund policy is subject to change, and users will be informed of any changes through the site.
By accepting these Terms of Use, you acknowledge that you have read and accepted our refund policy as stated above.